Why Amazon Connect Skills Are in High Demand
Amazon Connect, AWS’s cloud-based contact center service, is revolutionizing customer service globally. Businesses are rapidly adopting it for scalability, cost-efficiency, and AI-powered features. But to leverage its full potential, proper training is essential—and that’s where our Amazon Connect Training videos come in!
Whether you’re an IT professional, customer service manager, or a career switcher, mastering Amazon Connect opens doors to high-paying roles in cloud communications.
Introducing the Ultimate Amazon Connect Course for Beginners
Struggling to navigate Amazon Connect’s interface, call flows, or integrations? Our beginner-friendly Amazon Connect Training videos simplify complex concepts with step-by-step tutorials, real-world examples, and hands-on exercises.
What Makes Our Training Videos Stand Out?
- Designed for Beginners: No prior AWS or contact center experience needed.
- Practical Demos: Learn to build call flows, set up IVR systems, and integrate Amazon Lex chatbots.
- Self-Paced Learning: Lifetime access to recorded videos—pause, rewind, and learn at your convenience.
- Affordable Pricing: Enroll today for just ₹17,999 (India) or $299 (International).
🎥 Watch Our Free Demo Video!
Curious about our teaching style? CLICK HERE to access a FREE demo Amazon Connect Training video.
Course Highlights: What You’ll Learn
Our Amazon Connect Training videos cover everything a beginner needs:
- Module 1: Cloud Computing and AWS (Basic Only)
- Module 2: Cloud Contact Centre Introduction
- Module 3: Amazon Connect Introduction & Architecture
- Module 4: Amazon Connect Console (GUI & CLI)
- Module 5: Amazon Connect Basic Configurations
- Module 6: Voice Call Flow Design & Implementation
- Module 7: Web Chat Flow Design & Implementation
- Module 8: Email Flow Design & Implementation
- Module 9: Task, Customer Profile, & Case
- Module 10: Outbound Campaign
- Module 11: Integrations & AI/ML Based Features Configuration
- Module 12: Recording, Monitoring, and Reporting
- Module 13: Troubleshooting, CloudWatch and Event Logs
- Module 14: Resume, Certification Path, Badge and More
Check the Full Detailed Syllabus here
Why Enroll in Our Amazon Connect Training?
✅ Expert Instructors: Learn from certified AWS professionals with 7+ years of experience.
✅ Global Accessibility: Videos are in English.
✅ Job-Ready Skills: Add Amazon Connect skill info to your resume.
✅ 24/7 Support: Get answers to queries via community forums or whatsapp groups.
Pricing & Enrollment
Jumpstart your cloud career with our budget-friendly packages:
- One-Time Payment: ₹18,999 (INR) / $299 (USD)
- Group Discounts: Save 10% for teams of 3+ learners.
🔥 Limited-Time Offer: Enroll with 6+ learners and get 20% discount. (Offer will end on 30 August 2025)
Email Us or Contact Us for EnrollmentFAQs About Our Amazon Connect Training Videos
Q1: Is prior AWS experience required for this Amazon Connect Training?
A: No! Module 1 covers cloud computing and AWS basics, making this course perfect for beginners. Start from scratch and become job-ready. But we would suggest, you should have little knowledge in computer networking and contact centre.
Q2: What tools do I need to follow the training videos?
A: You only need a laptop/desktop and an internet connection. We’ll guide you on setting up a free-tier AWS account for hands-on practice.
Q3: Can I practice building call flows or chatbots in this course?
A: Absolutely! Modules 6 (Voice Call Flows), 7 (Web Chat), and 11 (AI/ML Integrations) include some real-world projects, like designing IVR systems and Lex chatbots.
Q4: Will I get a certification after completing the Amazon Connect Training videos?
A: No! But Module 14 provides a certificate and badge path for amazon connect to showcase your skills on LinkedIn or resumes.
Q5: How long will I have access to the recorded videos?
A: You will get 90 – 150 Days access! Revisit modules anytime—perfect for mastering advanced topics like CloudWatch (Module 13) or outbound campaigns (Module 10).
Q6: Are there subtitles or multilingual support?
A: All videos are in English with auto captions from video platform. We’re working to add more languages soon!
Q7: Do you cover resume tips for Amazon Connect jobs?
A: Yes! Module 14 includes resume keywords, interview Q&A, and strategies to highlight AWS/Amazon Connect skills for roles like Amazon Connect Engineer.
Q8: What payment methods do you accept?
A: We accept PayPal, Payoneer, and UPI (₹17,999 for India). International learners can pay $299 via secure gateways.
Q9: Is this course suitable for non-technical learners?
A: Absolutely! We start from scratch, making it ideal for beginners. But we would suggest, you should have little knowledge in computer networking and contact centre.
Ready to Become an Amazon Connect Expert?
Don’t miss this chance to master one of AWS’s most in-demand tools. With our Amazon Connect Training videos, you’ll gain confidence to deploy, manage, and optimize cloud contact centers like a pro.
📞 Contact Us: Have questions? Email [training@techgyan360.in].